HQ3600 S02 Shenma P21

Brand

Warranty & Buyer Protection

A 180-day warranty is provided starting from the shipped date.

Before shipping	Strict quality inspection and carefully packed.
Within warranty period	Free repair/replacement service.
After warranty period	There will be repair/replacing cost incurred.
After-sale support	Technical support and repairing service are available for the full-life of the miner.

AsicMinerMarket Service

You are protected from purchase from Click to Delivery. And you enjoy escrow for your purchase

Return & Refund Policy	Once sold not refundable, unless Asicminermarket fails shipping your order due to Asicminermarket liability Or, product received is significantly different from what advertised due to Asicminermarket liability(submodel switch doesn’t qualify for reason to refund)
On-time Delivery	If you do not receive your purchase within 23 days(which exclude preorder items or shipping delay caused by manufacturers’ production capacity or customs reasons, wars or any other contingencies beyond the Asicminermarket control), you can ask for a full refund before order completion.

Shipping

	Fedex	3-7 days	3~7 business days
	UPS	4-8 days
	DHL	3-7 days

Shipment issues
1. Taxes and Custom Duties
Our products are excluded from all value added taxes and customs duties. You will be solely responsible for paying any outstanding taxes and duties as per your country’s law and customs.

 

2. The product has been returned.
We will re-ship your order, but any additional charges (“Return Expense”) shall be borne by you. The following situations will cause return：

You didn’t pay the tariff in time.
The delivery address is incorrect.
The local logistics company failed to contact you.
Ⅳ. I have problems with customs clearance
If you encounter problems during customs clearance, please submit a support ticket. Staff will assist you to deal with related issues.

If you need to specify a logistics company or declare a price, please leave a note when placing an order.
Products may be sent from different warehouses. If you purchase several products, you will receive multiple tracking numbers