Payment Problems
1. Failed order
If your payment is incomplete (missing handling fee), your order will fail. Staff will provide you with a restocking link via email.

Please note that all restocking links will only be sent to you via [email protected] Please do not trust payment links from other mailboxes.

2. Overpay
After the order is placed, AsicMinerMarket does not provide refund service. Please invest carefully.
If you overpay, we will provide you with a refund. Please contact us. Staff will assist you with related questions.
You must provide the following information: # order number; # payment voucher; . The staff will confirm the refund information and wallet address with you.
Please note that a processing fee will be deducted from the refund amount. Fees include: DAI, USDC and ETH on the Ethereum chain will be charged an additional $25 gas fee.
Refunds will be processed within 7-10 business days.

3. Cancel the order
If you have completed the payment, but the order has not been successfully generated, please contact our staff and we will assist you with related issues.
You need to provide: proof of payment; order number; transaction link.