Elementor #FAQ

The headquarter of Asic Miner Market is located in Shenzhen, China. Shenzhen is the world’s largest and most active Miner market.
We With more than 7 years of experience in the blockchain industry, we are a comprehensive manufacturing and trading company integrating blockchain mining machine sales agents, graphics card sales, and cryptocurrency mining.
We aim is to offer high quality cryptocurrency mining machines with top notch customer support services.
Considering the current market trends, our products have competitive and affordable price range.
We provide all branded mining machines, all of the mining machines come from the official brand directly.
We have a forward contract with brand party ensuring continuous stock supply and price guarantees.
We have a vision where everyone including our customers and partners can gain from win-win strategies.

1.Our products are excluded from all value added taxes and customs duties. You will be solely responsible for paying any outstanding taxes and duties as per your country’s law and customs.

2 We can always help you by declaring low valued invoice to help reduce the taxes and risk at the customs. If in case of any special requirement please contact us and update us before shipment.

3. If you encounter problems during customs clearance, please submit a support . Staff will assist you to deal with related issues.

All sales are final. No refunds will be granted. Defective miners can be repaired for free if they fall under the warranty policy. After the warranty period, machines can be repaired at the cost of parts and labor.

We ship within 1-3days after the order and payment conformation is made. Different Delivery Batch Depend also In Shipping. Check Product Page for Delivery Timing.

We offer 3 shipping method for customers

Standard shipping time 7-10 days

UPS\FedEx\DHL  cleaner tax door-to-door

We recommend logistics company cooperated door-to-door service.

We also accept your collab & trusted delivery company.

(COVID-19 will affect the timeliness) If you have not received the goods for more than 25 days, please contact us.

Please add products to cart, fill your desired quantity, choose destination country, shipping cost and total price will show.

Futures products shall be borne by the brand manufacturer, final goods depends on Brand Official situation. Normal Hashrate and power consumption change follow as The Official. If has a refund from official, we will refund to customer as same time.

All issues concerning futures shall be borne by the manufacturer, Ultimately subject to the manufacturer’s actual situation.

Website: https://asicminermarket.com/contact-us/

Wechat/whatsApp:+86-18682180435

E-mail: [email protected]

We will re-ship your order, but any additional charges (“Return Expense”) shall be borne by you. The following situations will cause return:

You didn’t pay the tariff in time.
The delivery address is incorrect.
The local logistics company failed to contact you.
*If the customer refuses to pay these extra charges, the package might be dropped by customs or returned to us, and we will not refund any amount of money.

Once ordered, You’ve agreed with the after-sales policy accept default:

1. One year warranty for the brand-new Miner Machine And Power. Each brand may vary.

2. After an order has been submitted, a request to cancel the order, refund the order, or any change will not be entertained; All sales are final. No refunds will be granted unless we fail to ship your order.

3.We collab with the Miner official, after-sales problems, you might contact the Mining machine customer service or contact us as well.

4. The price of miner has to be adjusted frequently according to market fluctuations without advance notice or compensation;

5. After the warranty period, miners can be repaired at the cost of parts and labor.

6.For all repairs, within warranty or not, customers must return the defective parts at his/her own expense after troubleshooting with our instructions.

7.We will cover shipping cost when shipping a replacement unit to the customer within the warranty period.

《WARRANTY SERVICE》

1.During the warranty period, we will undertake to repair, or based on our sole discretion, to replace a defective product by an identical or similar (eg newer) version of the product, unless the defect was the result of Warranty limitations. The repair of the product is free of charge for the parts, components and labor necessary in order to perform the repair and restore the product’s proper operating condition, provided the unit is returned otherwise undamaged and shipping prepaid.

2. The costs incurred in connection with the returning of the product, part, or component to us shall be carried by the product owner. If the product, part, or component is returned uninsured, you assume all risks of loss or damage during shipment .

《! ! The following events will void the warranty:》

1. Customer removes/replaces any components by himself without receiving permission from us.

2. Miner/boards/components damaged by water immersion/corrosion or wet environment.

3. Corrosion caused by exposed circuit boards or components to water and moisture.

4. Damage caused by low-quality power supply.

5. Burnt parts on hash boards or chips.

6.damage caused by operator error, or non-compliance with instructions as set out in accompanying documentation;

7. damage or loss of data caused by improper usage and behavior which is not recommended and/or permitted in the product documentation;

《Futures Miner Warranty Policy》

Futures products shall be borne by the brand manufacturer, final goods depends on Brand Official situation. Normal Hashrate and power consumption change follow as The Official. If has a refund from official, we will refund to customer as same time.

All issues concerning futures shall be borne by the manufacturer, Ultimately subject to the manufacturer’s actual situation.

“Used Miner Warranty Policy”

1. Before your purchase, please notice that for all used miners we will provide testing Videos with recording time. (Used Miner Spec: Normal Hashrate Th/s±10% Power Consumption W±10%)

2. Caused Due to mining market price fluctuations, we do not accept returns and refunds after your payment.

3. Used Branded miners can be repaired, will be charged of parts and labor.

《YOUR ACCEPTANCE OF THESE TERMS》

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, do not purchase from this site . Your buying from the site will be deemed your acceptance of the Terms and Conditions.

We reserve the right to make changes to the Terms and Conditions.

If you have any confuse before your purchase, feel free to contact us by submitting a feedback to let us know what we can do to help you.